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FAQ

Q. WHAT DO YOU CHARGE FOR YOUR GRAPHIC DESIGN SERVICES?

Prices depend on many variants (Check Pricing Page), but you can be sure you are getting the greatest value for your design(s) project. Design jobs are charged by flat rates except on specific custom designs (varies). If you have small changes to a pre-existing file that takes 5 min for a quick update, we will charge the min amount of $25. You won’t find that with some of our competitors. We encourage prospective clients to compare ADAGraphixDesigns with agencies producing the same level of work.

 

Q. HOW DOES YOUR GRAPHIC DESIGN PROCESS WORK?

During our initial logo meeting, we first begin by discussing the client’s ideas, target market, and uses for this logo. We then ask for samples of existing logos that the client likes or dislikes to get an idea of their taste. Sometimes the client already has a design concept in mind. Other times, they have no idea what they want. Either way, we make sure we have collected enough information before we begin work. Our custom logo design service is very straight forward.

 

Q. IS THE ARTWORK OUR PROPERTY ONCE PAID FOR?

Yes. ALL approved designs and images are high resolution once the project is fully complete and paid for.

 

Q. IS THE ARTWORK FOR MY DESIGN SOMETHING FROM MICROSOFT CLIPART?

NO, we create ALL designs from inspiration given in our contact and style review.

 

Q. HOW WILL I RECEIVE MY DESIGN PROJECT ONCE IT IS FINISHED?

A finished project is yours upon receipt of final payment. At your request, we will supply the electronic files to you through email with three formats (jpeg, gif, & pdf) through e-mail. We also keep a copy of your project on file for later updates or should you lose your copy.

Q. DO I GET A VECTOR FILE FOR MY DESIGN ONCE CREATED?

You can upon request (if logo for shirt printing, etc). Our logo design can be used to complete stationery and brand marketing – including business card, letterhead, envelopes, brochure design, websites, graphics for web sites, direct mail design, email marketing, mailing labels, presentation folders, and any other designs your business may require.

 

Q. HOW DO I CHECK ON THE PROGRESS OF MY DESIGN JOB DURING DESIGN PROCESS?

Once deposit is received, normal turnaround for your design is 1-5 days if not sooner. We present the logos to the client at the proof stage, and wait for final approval before we save out all the files for you. The client design files are their artwork and we are up front about this part of the process. We do save your work in case you lose the files or need them sent again.

Q. WHAT IS THE CLIENT’S INVOLVEMENT IN THE DESIGN PROCESS?

ADAGraphixDesigns loves to listen to our clients from the start. We encourage the client to bring in any samples ideas, color combinations/swatches, and ideas they may have to help us get an idea of style before starting to work with the design. Once the design project is ready, we will submit a final proof for the customer’s approval before submitting to production. At the conclusion of a project, the client may request the artwork in various formats if payment was made for design services.

Q. I NEED SOMETHING DESIGNED YESTERDAY. CAN YOU HELP ME?

We can usually accommodate your rush job depending on how full our production schedule is however, a rush fee may be added. Email us to find out.

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